Take a look at these ,
Now what would you have to do to a full carbon sandwich board to get this sort of damage ?
Anyone else in their business/ job etc have a policy that if they bugger something up have to fix it up or make it right ??
seems the freight industry have no such policy.
Their get out is to remove themselves from blame and make the client buy insurance to cover their no care policy .
Had a Windtech board sent over a month ago and again a nice puncture on the rail .
Does anyone here work in the freight industry and want to set up a business dealing solely in fragile watercraft shipment ?? Man Id use it , anyone else ?
Will let you know who this was after their response due this week .
Recieved a board couple of years ago from QLD arrived with 2 fork lift holes through the box and the board, they must have thought it was heavy......
everytime I get boards sent to me I pray they arrive in one piece
This could be a good candidate for a nose-ectomy. I've seen quite a few guys chop the nose of old school boards to good effect.
275!!
I once put a set of forks into the doors of a magnificent rebirthed bmw. Among other incidents I also dropped a '96 Ford Taurus on its roof.. I'm a gun on a forklift but accidents happen..
Everybody wants cheap freight, but complain when the freight company employs understaffed monkeys..
I once used the grey hound buses to transport delicate musical instruments across country .. they have much better suspension than trucks . Cheap and you can you can load and or unload it yourself usually . . cover it in fragile stickers .. its the way to do it I reckon .. but maybe only east coast . Not sure
I've observed courriers and freighters unload stuff many times, and they pay no attention whatsoever to the Fragile sticker thing.
When it arrives OK, it's just a coincidence.
Of course packaging helps, but only to an extent with those people.
Some replies to the replies to this topic ,
This was a door to depot delivery .
Thanks Waiting4wind for the nosectomy suggestion . Was thinking that myself . any pros cons to doing this ?? I imagine nothing really other than shortening the board . I couldn't imagine this will effect it in anyway negatively ??
Will give the freight company the chance to comment before I give up their name ,
Looks like the board was at the bottom of the pile, and the nose got loaded up from a ton of other parcels. Only way to avoid this is to pack it up so that damage wont happen, put blocks of foam under the nose allong the rail etc. With millions of shipments going through every year the handlers dont give a ****. So try to think ahead for these bottom of the food chain monkeys. The guy packing it up has most of the resposibility.
I've had a freight company break the end off a heavy plywood flight case. In comparison, this kind of cardboard and bubble wrap packing is really just wishful thinking.
Having said that, I agree that they should wear the repair cost, otherwise they have zero incentive to take any sort of care. It's totally absurd that we have to pay to ship something, and then we have to pay extra to have them agree to not back over it with a truck. It's no less silly than if the standard freight charge got you to a random location and then there was a surcharge to have the thing arrive at the *correct* destination.
This looks interesting.... I'm not seeing any chips of paint in the bubble wrap. I would have thought it would all be in there if it had snapped while packed up.
There's also a pretty big scrape in the second photo near the nose. I'm not sure if that could have happened when it was wrapped and packed. I can also see a bit of a repair job done on the end of the nose in the first photo and a basket ball hoop (it could be a netball hoop).
This all means something but I'm not too sure how the basketball hoop fits in... Let me think about it..
Hang on,,,, HANG ON.... I think I can see the real problem here. Judging by the look of the board, your biggest issue with the freight company must be that you bought it back in 1995 and it's taken 17 years to arrive. After 17 years of travel, that things stuffed.
I used to work for a company that made some high end street scape Umbrellas for cafes etc. We used to ship them all the time overseas, we used to take regular photos during packaging, then when it was in its crate or box which ever we used, and also take photos of the item being loaded on the truck. These photos were than sent to the recipient and also used in case of damage claims when the courier would wreck them. It saves our butts big time on many occasions.
I have used Surfcargo to send and receive surfboards from/to the Gold Coast/Sydney. I have seen boards in there without any packaging. I trust these guys as that is all they do...Doesnt help the people who dont live on the East Coast tho. I am sure they will also do Windsurfers as they do Mals and shortboards.
The best way to make sure this does not happen is to insist that the item is FRAGILE and must be TOP LOAD ONLY. It is pretty clear to me that by the damage on the nose, it has been stuck below all of the other freight.
I had one of those boards back in the day and I snapped the nose in exactly that spot when I stacked a gybe. Maybe it didn't take much force to do that... Maybe it's my old board
hahah must of pulled a double forward... off of a forklift and onto tarmac.
cause Fragile ;-) really means but 5 tonne on top of it
It looks like the board was packed in a rectangular box......they sometimes treat that as a flat pack and think the board can be packed at the bottom of a pile. I think it is better to pack the board in the shape of the board this makes it difficult for it to be packed on the bottom and thus has to be loaded on top. If you unpack a new board from a box they have packed the nose and tail against a block of polystyrene which takes the weight put on the box rather than the nose of the board.
Ok so they aren't boards but I've been told ( by pack & send) that its better to pack my paintings in bubble wrap and cardboard than make a wooden crate for them. If you use cardboard theoretically they top load them .If in a wooden crate they can use forklifts.
One well known artist who sells works for $100,000 sent his masterpiece in a crate to a client in England and had a forklift go through it..