Thought I'd share this with ya!
I'm digging a hole to bury this guy who is selling cheap jewellery to suckers like Me!
Yeah I know one born everyday, but I read Topaz and Art deco and believe it.
Well as most of you know a sellers rating is important and iv only once given a bad feedback.
The girl had a good excuse for not sending my DVDs and I happily reply no worries, then a week goes by again she made excuses!
Well after some thought I gave a negative feed back score and a reason, well because she was a business online.
Well eBay shot her rating to pieces and I guessed they read all the emails between us and saw what had happened and ruled hard
Against her.
On appeal I took back the bad rating thinking she had learnt her lesson and most of us deserve a second chance.
This guy won't be so lucky...
Please give us your story too.
A lot of businesses on ebay seem to use the threat 'we will leave positive feedback for you after you leave us positive feedback'. I think this is bad, because you have paid, so your part of the transaction is positive.
I usually don't bother giving feedback much these days, but I will give bad feedback after I have had bad service, even if they want to give me bad feedback in return. Its what the feedback is for, and I don't think anyone deserves to have it changed unless the problem was out of their control. If its bad service, the feedback should stick.
I bought a wall-sander from some company that said it was based in Sydney and the item would be posted in a few days. It took about 3 weeks to arrive, and it wasn't from Sydney. So I left bad feedback. I got a lot of emails asking if I could remove it, and they offered free stuff. I would rather have them pick up their game, so I left the bad feedback.
I think the important thing with feedback if to be concise so that other buyers can understand what went wrong and it gives them enough of a warning.
I know that there programs to do it for you, but I always bid in the last 5 seconds if I really want something, and always go in as high as you're prepared to pay. I missed an anchor winch trying to be a cheap skate, it was $3500 retail and a guy had one up for auction new that he didn't fit the bid was at $1300 and in the last 5 sec I put in a bid of $1600 thinking I'd snatch it.
It went for $1900 .......... I happily would have paid $2800, guessing no warranty would deserve a $700 discount.
Moral of the story I should have bid $2800 and MAYBE got for $1950 === super happy
My reply.
As he has form on this issue it's going to be interesting what comes of it!
I shall do the neg feedback and will post the results when I hear back from eBay and Daniel.
mate your not alone.
I'm never buying off ebay again.
phone dealer I'm having issues with and after 3 weeks emailing back n forth they agree the phone is busted after 1 week and a refund, not repair will be issued. only after accc was brought in.
they have a good bit of clout bless 'em.
Part of the problem is eBay's dumb feedback system
There is 5 stars (or is is 4?) but anything other than 100% (ALL stars) is viewed by ebay as a fail and the seller is penalised.
Kicked off the site for a 3 star transaction even if they have done 100 5 star ratings. The d1ckheads at eBay seem to not understand it is a sliding scale.
If it was executed properly there would be ratings where average is 3 stars, 4 is pretty damn good and 5 is exceptional.
But because you know the guy will really cop it for a 4 star rating, everyone gets 5 stars even if it was a bit mediocre.
As we believe in humankind and want to be nice, we are less inclined to rate the guy badly and just wear it. (Unless it is a blatant ripoff)
I now email the seller with a tech question on every item and if they (1) don't know or (2) have poor english I won't buy it.
"We not know technilac specificaton you as for it is sae as from wharehouse" (that's a quote) nup - jam it buddy.
Bought some 'genuine' branded razor blades from ebay. After first use
obviously not genuine so instantly gave the seller negative feedback
and started a claim through paypal. Was offered a full refund in return
for changing the negative to positive feedback. I declined to do so, happy to
leave it for paypal to sort out, i probably won't get anything but happy to let
other buyers know what they are getting.